About Accommodation Unlimited

Formed in 1991 with just a desk and a telephone, Accommodation Unlimited is now one of the largest independent Letting and Property Management agents in the area with branches in Bristol and North Somerset.

Why Chose Accommodation Unlimited?

Lettings Specialists

Unlike many of our competitors we are not an estate agent that "does property management". We are a letting and property management agent and that is all that we do.

Quality of Service

Our success has been built on one word SERVICE. We never forget that we are only as good as the service we give our clients. We want our clients to tell their friends and colleagues about us and the best way for that to happen is to give the best service we can. As part of our commitment to service we have drawn up 10 pledges that we give to you the customer, these are designed to let our customers know that they are the most important element of our business.

1. Your property will be on our website, The rightmove website and property find within 24 hours of receiving instruction
2. We will give you a weekly progress report on how the letting of your property is going
3. You will get a written evaluation within 48 hours of our meeting
4. Let only landlords will be paid their rent within 5 working days of move in
5. Managed landlords will be paid between the 8th - 12th of each month for BACS payments and the 15th - 18th for cheques
6. You will be informed about rent arrears by the 15th at the latest
7. All maintenance will be actioned on the same day
8. We will return your call on the same day
9. All calls will be answered within 6 rings
10. We will treat all customers with respect and in a courteous and professional manner

Unrivalled Local Knowledge

As one of the longest established letting agents in the area we have built up a local knowledge that will be hard to beat. Our management team has over 50 years of combined experience in the Bristol and North Somerset lettings market and there is little that we haven't seen or let in those years. By instructing Accommodation Unlimited you are accessing the knowledge and experience we have gained over many years.

Our computer system has a database of over 4,000 properties that we have marketed since 1991. There is not an area of Bristol or village in North Somerset where we haven't let something. By using our personal knowledge and database we can give our landlords an accurate rental valuation based on comparable properties that we have personally dealt with. Not something all our competitors can say with confidence.

Extensive Web Coverage

Over 70% of prospective tenants begin their property search on line. We are aware of this and make sure that your property gets the maximum exposure on the web. We use a variety of web sites to market our properties from our own highly praised easy to use website www.aul.org.uk to the specialist property portals such as rightmove and propertyfinder. We constantly monitor how our web presence is performing so that we can make sure that your property is getting the widest exposure possible.

Pro-activity

We believe that the best way to let a property is to be pro-active. We have a database of pre-vetted prospective tenants that we keep in constant contact with via phone email or text making sure that they are aware of all new properties that might suit their criteria. By being pro-active we find that many of our properties are let without the need for advertising in the local press.

B.A.L.M.A. is an established association of agents sharing their professionalism, striving to achieve high standards to benefit both tenants and landlords; whether private home owners, professional landlords or investment companies.

B.A.L.M.A. Code of Practice:

• A member will provide services to all concerned without regard to consideration of race, ethnic or national origins, sex or disability. In particular members will not act on discriminatory instruction or reassure and will as far as practicable follow the Race Relations code of Practice in Rented Housing. (Keeping in line with government guidelines as laid down in the Race Relations Act 1976. Sex Discrimination Act 19'74, Accommodation Agencies Act section 137, Housing Act  1988 Section 180. Local Government Housing Act 1987).
• Every member should keep at least one bank account (Client Account) which shall be separate from the firms trading account(s). Any money held in such an account should not be available for the trading purposes of the firm or the security. for a loan or for any other purpose, save where specifically authorized by the client.
• Every member shall comply and conform to the content and spirit of the Constitution of the association, a copy should be kept available at your office.
• A member should also keep proper written accounts to show dealings as they relate to individual clients.
• Every member shall be under a duty to avoid any act which involves dishonesty or behavior of an unscrupulous or deceitful nature which shows moral unfitness to be a managing agent or in any way brings the Association into disrepute.
• Members agree when letting property not to demand a payment of a sum of money in consideration of registering the name or requirements of a person seeking the tenancy of a house or flat, or in consideration of supplying particulars of houses or flats to let. A fee shall only become payable when a tenancy is formally accepted.
• A member shall not seek or conduct business by methods which are designed to take unfair advantage of any weakness or ignorance of the part of any person.
• A member shall use all diligence looking after its client's interest and shall take all reasonable steps to protect and promote its client's interests.
• A member shall ensure that each client is aware from the outset of the terms and conditions upon which its services are supplied. Before accepting. instructions a member shall disclose in writing to his client any existing conflict of interest of circumstances likely to give rise to a conflict of interest.